βπ THE COMPANY
Founded by Dutch twins Joyce & Raissa in early 2015, Double Dutch is a fast-growing brand of innovative mixers & tonic water here to shake up the market.
Their drinks always use high-quality natural flavours developed to elevate spirits or to be sipped solo. Thyβre proudly Carbon Neutral and B Corp certified, with a range thatβs quick to get the party started, low in sugar, and contains no nasties.
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π Location:Double Dutch are a fully remote company, so theyβre open to hiring anywhere in the UK. Travel to central London once a month is required.
π THE ROLE
As the Operations Manager, you will oversee the day-to-day operations of their production and lead initiatives for process improvement and cost efficiencies. This role is critical in driving operational excellence, improving margins, maintaining high standards of quality, and fostering a culture of continuous improvement.
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π οΈ KEY RESPONSIBILITIES:
Operations
Continuously strive to improve the overall cost-effectiveness and efficiency of Operations.
Set up and achieve KPIs for the department and staff.
Manage all aspects of production operations, including manufacturing, forecasting, quality, maintenance, and logistics.
π¦ Stock Management
Ensure stock availability is maximized without overstocking.
Meet delivery deadlines for new customers.
Minimize stock write-offs and reconcile stock movements daily with monthly manual stock counts.
Perform month-end stock valuation and reconciliation to NetSuite balances.
ποΈ Production Planning
Take ownership of end-to-end supply chain performance, managing material and production ordering, planning, and processes.
Improve stock availability and cover KPIs through effective production forecasting and planning.
π€ Supply Chain Partner Management
Manage all Supply Chain Partners.
Ensure raw materials and finished stock availability.
Foster sustainable relationships with suppliers and collaborate with the sales team on stock management.
π Procurement
Lead procurement efforts, minimize lead times, reduce Minimum Order Quantities, and maintain appropriate stock levels.
Identify opportunities for supply chain improvements in cost, time efficiency, and sustainability.
π Logistics and Warehousing (L&W)
Ensure optimal service and cost for L&W.
Apply best practices with L&W partners to optimize service and minimize costs.
π₯ Staff Management
Manage your ops team professionally, ensuring they are valued, well-trained, efficient, and reach their potential.
Conduct regular appraisals.
πΏ Other Responsibilities
B Corp & Sustainable-actions owner.
Approve all supplier invoices.
Calculate and approve sugar tax.
Maintain master COGS lists.
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β¨ ABOUT YOU
Experience within operations, preferably in the FMCG or beverage sector.
Strong understanding of production processes and supply chain management.
Experience in managing and developing teams.
Strong analytical and problem-solving abilities.
Proficiency in MS Office, ERP systems, and other operational software (NetSuite MRP experience ideal but not essential).
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π WHAT'S ON OFFER
A chance to play an integral role in growing a company with big ambitions.
A truly entrepreneurial environment, experiencing strong growth.
A hugely flexible and supportive working environment.
Laptop and phone.
Travel reimbursement to the office.
Incentive Bonus structure.
25 Holiday days + Bank holidays.
Birthdays off, of course!
Work anniversary celebrations with £££ for every year at Double Dutch.
Summer Fridays: one afternoon off per month in June, July, and August.
Pension and Health Care with Aspira.
Flexible working from anywhere, depending on your job and tenure.
Enhanced maternity leave β full pay for 12 weeks.
And of course β enough free mixers to ensure you are the perfect host at every party!
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INTERESTED?
Ready to craft unforgettable experiences with Double Dutch? π